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Customer Service Mobile Portal

  • Writer: Mark Murphy
    Mark Murphy
  • Nov 20, 2016
  • 1 min read

A large communications company was planning to roll out mobile voice service and needed an app for customers to manage their account and usage. I was part of the Android app team. The project spanned several companies with teams working on the web backend, an iPhone app and a design group. Agile was used to manage workflow and customer interaction. The Android team used the project as an opportunity to adopt a boilerplate Android toolset from Ribot that included the following:

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